Privacy Policy
Last updated: June 1, 2026
Besmaltru ("we", "us", or "our") operates the website at besmaltru.biz and provides online masterclass and educational services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. Please read this policy carefully. By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
1.1 Information You Provide Directly
We collect information that you voluntarily provide to us when you:
- Register for an account or enrol in a masterclass
- Complete a purchase or subscription
- Contact us for support or with inquiries
- Subscribe to communications or newsletters
- Participate in surveys, feedback forms, or promotional activities
This information may include your name, email address, mailing address, phone number, payment details, and any other information you choose to provide.
1.2 Information Collected Automatically
When you access our website or services, certain information is collected automatically, including:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Pages visited, time spent on pages, and navigation paths
- Referring URLs and exit pages
- Device identifiers and technical identifiers
- Cookie data and similar tracking technologies
1.3 Information from Third Parties
We may receive information about you from third-party sources such as payment processors, analytics providers, social media platforms (if you choose to connect your account), and business partners. This information is handled in accordance with this Privacy Policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your account and provide access to our services
- To process transactions and send related communications such as purchase confirmations and receipts
- To deliver course content, masterclass materials, and educational resources
- To respond to your inquiries, comments, and requests for support
- To send administrative notices, updates, and security alerts
- To send promotional communications where you have opted in to receive them
- To analyse usage patterns and improve our platform, content, and user experience
- To detect, investigate, and prevent fraudulent, unauthorized, or illegal activity
- To enforce our Terms of Service and other applicable agreements
- To comply with applicable legal obligations
3. Legal Bases for Processing
We process your personal information on the following legal bases:
- Contract performance: Processing necessary to fulfil a contract with you, including delivering services you have purchased.
- Legitimate interests: Processing necessary for our legitimate business interests, such as improving our services, preventing fraud, and maintaining security, provided these interests are not overridden by your rights.
- Consent: Processing based on your explicit consent, such as for receiving marketing communications. You may withdraw consent at any time.
- Legal obligation: Processing required to comply with applicable laws and regulations.
4. Cookies and Tracking Technologies
4.1 Types of Cookies We Use
| Category | Purpose | Duration |
|---|---|---|
| Essential | Required for the website to function correctly, including authentication and security | Session or persistent |
| Functional | Remember your preferences and settings to enhance your experience | Persistent |
| Analytics | Help us understand how visitors interact with our website | Persistent |
| Marketing | Used to deliver relevant advertisements and track campaign effectiveness | Persistent |
4.2 Managing Cookies
You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website and services. You may also opt out of analytics and marketing cookies through our cookie preference centre or by following the opt-out links provided by our third-party partners.
5. Sharing Your Information
We do not sell your personal information. We may share your information in the following circumstances:
5.1 Service Providers
We engage trusted third-party service providers to assist us in operating our platform, including payment processors, hosting providers, email delivery services, analytics providers, and customer support tools. These providers are contractually obligated to handle your information only as directed by us and in accordance with this Privacy Policy.
5.2 Business Transfers
If we are involved in a merger, acquisition, reorganization, asset sale, or similar transaction, your information may be transferred as part of that transaction. We will notify you of any such change through a prominent notice on our website or by email.
5.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid legal process, such as a court order, subpoena, or government request. We may also disclose information when we believe in good faith that disclosure is necessary to protect our rights, prevent fraud, or respond to an emergency involving risk to persons.
5.4 With Your Consent
We may share your information with third parties when you have given us your explicit consent to do so.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this Privacy Policy, including maintaining your account, providing services, complying with legal obligations, resolving disputes, and enforcing our agreements. When your information is no longer required, we will securely delete or anonymize it.
If you request deletion of your account, we will delete or anonymize your personal information within a reasonable period, except where retention is required by applicable law or legitimate business necessity.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and staff training.
Despite our efforts, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information. In the event of a data breach that is likely to result in risk to your rights and freedoms, we will notify affected individuals and relevant authorities as required by applicable law.
8. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to certain exceptions.
- Restriction: Request that we restrict the processing of your information in certain circumstances.
- Portability: Request a copy of your information in a structured, commonly used, machine-readable format.
- Objection: Object to the processing of your information based on legitimate interests or for direct marketing purposes.
- Withdrawal of consent: Where processing is based on consent, withdraw that consent at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us using the details provided in the Contact section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.
9. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child without appropriate consent, we will take steps to delete that information promptly. If you believe we have collected information from a child, please contact us immediately.
10. Third-Party Links
Our website may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through our platform. We have no responsibility or liability for the content or privacy practices of third-party sites.
11. International Transfers
We operate globally and your personal information may be transferred to, stored, or processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we take steps to ensure that appropriate safeguards are in place to protect it, such as standard contractual clauses or equivalent mechanisms recognized under applicable law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website with a revised "Last updated" date, and where appropriate, by sending a notification to your registered email address. Your continued use of our services after any changes become effective constitutes your acceptance of the updated Privacy Policy.
We encourage you to review this policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Company: Besmaltru
- Email: [email protected]
- Phone: +1 519 672 8444
- Address: 100 King St W #5700, Toronto, ON M5X 1C7, Canada
- Website: besmaltru.biz
We are committed to resolving any concerns you may have about our handling of your personal information in a fair and timely manner.